Refund Request Form

The YMCA of Southeastern NC's refund and system credit policy is intended to maintain the overall fiscal health of the organization and YMCA community, and is part of our efforts to be good stewards of our organization’s resources. 
 

To receive a refund the participant must cancel 14 days prior to the program start date. Non-refundable deposits/registration fees will not be refunded. $10 administrative fee will apply for processing.

  • Program fees are non-refundable, when requested less than 14 days prior to start date.
  • Joiners’ fees, gift certificates, guest passes are non-refundable.  No Credits, Refunds, or Make-up classes will be issued for classes missed due to personal reasons.  Please consider all vacations, holidays, religious observances, and other personal activities prior to registering for classes.
  • A YMCA pro-rated system credit may be issued when a medical excuse is presented and accompanied by a doctor’s note.  Requests can only be made during the current session; credits will not be issued once the session is over.  YMCA system credits are applicable toward any YMCA program, are valid for 6 months from the date of issue and are not redeemable for cash.
  • Not attending the program does not entitle a participant to a credit or refund. When enrolled the participant is reserving space, time, and staffing regardless of whether the participant attends the program or not.
  • The YMCA will not provide refunds for inclement weather.
 

Please note that system credit requests may take up to 10 business days to process.  Credit card or check refunds may take up to 30 days.

Refund Request Form Submission

 
Participant's First and Last Name
Participant's Date of Birth
Program or Class Name
Season or Class Date
Please select your YMCA branch. Select the YMCA Youth Services branch for all Summer Camp, Afterschool Care, and Child Care programs.
Please select a Program Area:
Please describe the reason for your request
Please upload a doctor's note if applicable. Files accepted include .PNG .JPG . JPEG . PDF
Contact First and Last Name
Phone Number
Email Address

 

Please read and sign the YMCA of Southeastern NC's Refund Policy below:

  • To receive a refund the participant must cancel 14 days prior to the program start date. Non-refundable deposits/registration fees will not be refunded. $10 administrative fee will apply for processing.
  • Program fees are non-refundable, when requested less than 14 days prior to start date.
  • Joiners’ fees gift certificates, guest passes are non-refundable. No Credits, Refunds, or Make-up classes will be issued for classes missed due to personal reasons. Please consider all vacations, holidays, religious observances, and other personal activities prior to registering for classes.
  • A YMCA pro-rated system credit may be issued when a medical excuse is presented and accompanied by a doctor’s note. Requests can only be made during the current session; credits will not be issued once the session is over. YMCA system credits are applicable toward any YMCA program, are valid for 6 months from the date of issue and are not redeemable for cash.
  • Not attending the program does not entitle a participant to a credit or refund. When enrolled the participant is reserving space, time, and staffing regardless of whether the participant attends the program or not.
  • The YMCA will not provide refunds for inclement weather.
  • I understand that it’s my responsibility to report to the YMCA any financial transactions that seem to be incorrect within 30 days.

  • I understand that requests to terminate my YMCA membership or change my draft amount require a 30-day notice and that I will be contacted by the Y with more details within the next 7 business days.

 

I acknowledge that I have read and agree to comply with the above statements.